Terms of Engagement

Effective from: 5 October 2026 · Version 2.0

1. General

These terms govern cooperation between Lexibor, pravno in poslovno svetovanje d.o.o. (Lexibor, Legal and Business Consulting d.o.o.), Ribnik 7, 1420 Trbovlje (hereinafter: Lexibor), and clients who order a service from us. The use of the website is governed by the Legal Notice, the Privacy Policy and the Cookie Policy. Where a written contract has been concluded with a client, its provisions take precedence over these terms.

2. Our services

Lexibor provides legal and business advice, prepares applications, contracts and other documents, and represents clients in administrative procedures on the basis of a power of attorney. Lexibor is not a law firm of attorneys (odvetniška družba). In matters where the law requires representation by an attorney (odvetnik) or the involvement of a notary, we will point this out to you and help you work with them.

3. Initial contact and formation of the contractual relationship

Initial contact with us is free of charge. It is a short initial conversation in which you tell us who you are and what you need, and we explain how we can help you. Initial contact is not legal advice.

The contractual relationship is formed when we agree with the client in writing (including by email) on the service and its price. For representation in a procedure, the client signs a power of attorney.

4. Prices and payment

All services are subject to payment. The price is agreed individually before work begins. Payment is made on the basis of an invoice, within the period stated on the invoice.

In exceptional cases, certain services (as a rule, an oral legal consultation) may be provided free of charge (pro bono), exclusively for persons who demonstrate social hardship.

5. Appointments

Office meetings and consultations take place by prior arrangement. If a client does not cancel an agreed appointment at least one day in advance, we may charge for the reserved appointment. We ask clients to be punctual so that subsequent clients can also have their consultations at the agreed time.

6. Communication and delivery of documents

For reasons of reliability and traceability, communication as a rule takes place by email or ordinary post, in particular the arrangement of appointments and the forwarding of documents that the client receives from courts, administrative and other authorities. The client forwards such documents to us immediately upon receipt, as the time limits for responding (e.g. for lodging an appeal) are often short.

We can be reached at [email protected] and by telephone on +386 40 832 660, Monday to Friday between 9:00 and 15:00. If you do not receive a reply to an email within a reasonable time, please check whether we have received it, as the server may have filtered it out as spam.

7. Client’s obligations

The client provides us in good time with true and complete data and documents necessary to perform the service and informs us of any changes that may affect the matter. Lexibor is not liable for the consequences of untrue, incomplete or late data.

For services in respect of which Lexibor is an obliged entity under the Prevention of Money Laundering and Terrorist Financing Act (ZPPDFT-2), e.g. company formation, the client also provides the data and documents necessary for customer due diligence; without them, the business relationship cannot be established.

8. Confidentiality and personal data protection

We treat all information you entrust to us as confidential. We ask clients to inform us openly and fully about their matter at the very first contact, as only then can we deal with the matter quickly and effectively. The processing of personal data is explained in detail in the Privacy Policy.

9. Liability

We perform our services with the diligence of a good professional. Matters are decided by the competent authorities, so the outcome of a procedure cannot be guaranteed in advance. Lexibor is not liable for decisions of authorities, for delays resulting from the conduct of the client or third parties, or for damage not caused intentionally or through gross negligence, except where the law does not permit liability to be limited.

10. Consumers and distance contracts

For distance contracts, a consumer has the right to withdraw from the contract within 14 days without giving any reason (Article 134 of the Consumer Protection Act, ZVPot-1). The consumer does not have the right of withdrawal if the service has been fully performed and performance began with the consumer’s express prior consent and acknowledgement that they will lose the right of withdrawal once the service has been fully performed (point 4 of Article 135 of ZVPot-1). The consumer receives the terms and information on withdrawal by email before performance of the service begins.

11. Complaints and dispute resolution

Please report complaints and disagreements to [email protected]; we endeavour to resolve them amicably and as quickly as possible. Lexibor does not recognise in advance any provider of out-of-court consumer dispute resolution as competent to resolve disputes that a consumer might file in accordance with the Out-of-Court Resolution of Consumer Disputes Act. Relationships under these terms are governed by the law of the Republic of Slovenia. Disputes fall under the court with subject-matter jurisdiction and territorial jurisdiction according to the company’s registered office, unless the law grants the consumer a different jurisdiction.

12. Changes to these terms

We may amend these terms, in particular due to changes in regulations or in the way we do business. Each service is governed by the terms in force at the time the contract was concluded. The current version is always published on this page.

Last updated: 5 October 2026